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Year-in-Review Emails
Who can resist the allure of a fantastic year-end recap?
Everyone appreciates a delightful trip down memory lane, and when a brand’s retrospective is tailored around you, the experience becomes truly exceptional. Undoubtedly, the year-in-review emails stand out as a remarkably effective strategy to captivate your audience’s attention. Well-crafted year-in-review emails can contribute to brand building, customer retention, and overall business success by effectively communicating achievements, fostering engagement, and maintaining a positive brand image. They help you connect with your customers, express your gratitude, and inspire them to continue supporting you in the future.
Curious about creating one such engaging campaign? Let’s explore some stellar examples and glean insights to inspire your own!
Standout Year-in-Review Email Inspirations
Here are five unique examples focused on different ideas for a year-in-review email campaign.
1. Wix: Focused on Growth Statistics

Wix, a prominent player in DIY code-less website creation, derives its core success from guiding users in utilising their tools to create websites. Their 2016 year-in-review email succinctly presents key company statistics for the year, underscoring the platform’s growth and stability to instil confidence in users entrusting their online presence to Wix. A clear link directs recipients to the website for further insights into the 2016 achievements, encouraging user engagement with their Wix websites and driving traffic for a recap post, reinforcing the platform’s appeal.
2. The New York Times: Focused on the Most Important Stories/Trends

The New York Times is one of the most respected and influential newspapers in the world. In 2017, the newspaper sent an annual year-in-review email to its subscribers, highlighting some of the most important and memorable stories, events, and trends of the year. The email included images and headlines that linked to the full articles on the website. The email was a great way to showcase the quality and diversity of The New York Times’ journalism, as well as to engage and retain its loyal audience.
3. Vimeo: Focused on the Highlights of the Year

Vimeo, the video hosting platform, compiled a comprehensive overview of their entire 2019 highlights and delivered it to their subscribers via email. The bold font, vibrant use of colour, and infused humour throughout the communication catch the reader’s attention. The overall tone exudes energy, youthfulness, and a fun-loving spirit. The engaging content captivates readers, compelling them to peruse the email till the end.
4. Spotify: Focused on User Data-based Personalisation

Spotify is known for its personalised and data-driven year-in-review emails that show users their listening habits, preferences, and discoveries in the past year. The email uses colourful graphics, charts, and animations to display the data in a fun and engaging way. It also includes a call to action to share the results on social media or explore more playlists and podcasts.
5. Campaign Monitor: Focused on Milestones and Achievements

In 2021, Campaign Monitor, a provider of powerful yet intuitive email marketing software, took a distinctive approach to their year-in-review emailer, showcasing their business achievements with a heartfelt expression of gratitude towards their customers who played a pivotal role in bringing these successes to life. The year-in-review email featured an engaging infographic and an insightful blog post that delved into significant milestones, including the volume of emails dispatched, successful product launches, support tickets resolved, and the expansion of their services to a multitude of countries.
Crafting Personalised Year-in-Review Emails with Snowflake + Braze
You can leverage the synergy between Data platforms / Customer Data Platforms like Snowflake and Customer Engagement Platforms (CEPs) such as Braze in crafting these personalised narratives.

Snowflake diligently accumulates and refines customer data over the year, gathering insights from various touchpoints. This enriched data is seamlessly integrated into Braze’s platform, allowing businesses to leverage its user-friendly interface for audience segmentation, targeted content creation, and workflow automation. The collaboration between Snowflake and Braze empowers you to curate captivating year-in-review emails that reflect individual customer journeys, achievements, and preferences.
Pick Your Year-in-Review Email Game Plan
Drawing inspiration from these five unique creative ideas, choose your year-in-review email campaign idea based on your campaign’s objective and the information availability.
| Idea in Focus | Suitability | Example |
|---|---|---|
| Growth Statistics | Consider a growth statistics-based year-in-review email when you want to showcase your growth and positive trends from the past year to engage and inform your audience and instil confidence in them. | Wix |
| Recap of Most Important Stories/ Trends | Plan a year-in-review email campaign that highlights your most important stories and trends of the past year if you want to showcase the diversity and quality of your offerings and let your users have a perspective of the previous year. | The New York Times |
| Highlights of the Year | Opt for behavioural data like top-selling products, most popular blog posts, etc., instead of exhaustive account-specific statistics if you face resource constraints and data syncing issues. | Vimeo |
| User Data-based Personalisation | When you have account-specific data, plan for personalised campaigns that help customers make sense of their year, delivering precisely targeted content. | Spotify |
| Milestones and Achievements | When you want to showcase your achievements and thank your customers for their role in your success, plan your year-in-review email campaign listing milestones and achievements. | Campaign Monitor |
Steps to Successfully Kick Off Your Year-in-Review Campaign!
Embarking on a year-in-review email campaign is a strategic endeavour. Here are the essential steps to successfully kick off your year-in-review email campaign, providing a structured approach to harness the valuable insights from the past year’s experiences and using them to achieve your campaign objectives.

Final Thoughts
Your year-in-review email is more than a mere recap; it’s an opportunity to weave a narrative that resonates with your audience, showcasing the journey, triumphs, and innovations that define your brand.
So, armed with these inspiring ideas, venture forth and craft an email blast that recaps the past year and sets the stage for the exciting chapters ahead. Here’s to a year of continued success and meaningful connections!
How to get started?
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